Once you register your product you will receive a thank you response. La garantía de Masterbuilt no cubre el acabado de la pintura ya que puede salirse durante el uso normal. Our units are tested and designed to operate on LP gas and our company does not do any testing with natural gas. The Model 20070106 has been plagued with electrical problems from day one. Maybe, that's why it only has a 90 day warranty? You are not the first Masterbuilt Electric Smoker owner to have this problem. La garantía de Masterbuilt no cubre la oxidación. Masterbuilt 560 serious issues *read before buying* Ok so I know many of you who looked into, or own, this grill know of the firebox problem with the metal burning through after just a few uses. Therefore, we do not sell a natural gas conversion kit nor recommend the use of natural gas with our products. No, Masterbuilt smokers cannot be converted to natural gas. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. Masterbuilt requiere el comprobante de compra para hacer un reclamo de la garantía, como por ejemplo, un recibo. The GravityFed™ charcoal hopper holds over 12 hours of charcoal and gravity ensures you have constant fuel to the fire. Masterbuilt Manufacturing, Inc. 1 Masterbuilt Ct. Columbus, GA 31907 Customer Service 1-800-489-1581 Service à la clientèle 1-800-489-1581 Servicio de atención al cliente 1-800-489-1581 www.masterbuilt.com Manual Code: 9807140122 150828-GB With the Gravity Series™ 560 Digital Charcoal Grill + Smoker by Masterbuilt, you can smoke, grill, sear, bake, roast and so much more. As far as parts are concerned, you can call Masterbuilt (800-489-1581), first to see if they can help you. Set the temperature and the DigitalFan™ maintains it. 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