Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View." Reports in last 20 minutes. You are lucky to get service for an hour, then it goes down again! Join the conversation with thousands of savvy shoppers in Canada’s largest online forum. It os a disappointment that Fido customer service has so much discrepancy between the departments. I am from Mississauga and Brampton area. Not sure if I'm crazy, I find that depending on what your neighbourhood uses (Bell vs. Rogers) - its better to be using the other provider. From the choices below, select the mobile/cell phone service you’re having problems with. This is the number you should reach in order to get in touch with the tech. Are you getting an error message? I think at the end of the day there’s horror stories about every company out there so I’m not necessarily telling you to avoid Fido, that’s just what pushed me to contact Rogers. Post yours and see other's reports and complaints Hope you get your internet sorted, Jensen. No difference, the Rogers logo is covered up with a black sticker on my fido modem. You'll need to get in touch with our Technical Support so that they can go over troubleshooting steps and determine the cause of what you're experiencing and find a solution. Is anyone experiencing the same issue? I'll try again, then. But I guess it definitely has to be an active MAC address registered with Fido/Rogers - at least as far I can tell. See if Rogers service is down or it's just you. If Fido = Rogers then they should be sharing infrastructure? And while the connection is the same (it's the same wire), Fido is a more basic service compared to what friends on Rogers have. I was put on hold immediately once I chose the 'real person' option and it hung up on me after 40 minutes of wait. Any experience with their internet would be greatly appreciated. Our Technical Support for your Internet service is open 24/7 all year, you can find the number you need to contact them at right here. I also wanted to let you know about our Firmware trial as you may be interested, you can learn more here. cheaper) brand. Mississauga . Hello, the home internet has been down since last night (as in no blue lights are on) and I have done numerous soft and hard resets since then. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. I don't do any gaming, so I don't know if the latency is consistently low. I wonder if there's custom firmware that would bypass it - although I'm not sure I want to be doing that. Setup wasn't too bad, although the password didn't prompt for at least one digit, which seemed to be required. Close and reopen Internet Explorer. I tried multiple resets but it is disconnecting again after sometime and this issue is frustrating. Reports in last 20 minutes. See if Fido is down or having service issues today. I’m based in Mississauga, Square one area. If you can hold out, wait for their black Friday deals, I'm on the 150/unlimited plan for 42.37 after all taxes and fees on a 1yr contract. To find out if there’s a wireless or mobile service outage in your area:. Press question mark to learn the rest of the keyboard shortcuts. Fido offers unlimited internet download speed up to 150 for 75$/month Rogers offers unlimited internet download speed up to 150 for 95$/month. Whats the deal? Can you have Fido is positioned as a value brand competitor for Roger's wholesale competitors like teksavvy. I need a internet at home. Fido internet just stopped working out of the blue? Flag this to a … I live in Richmond Hill and my internet is keep disconnecting. I will be moving and im looking at internet options. Getting 96.06 down, 10.57 up, 10ms ping. Whats the deal? Ultimately it helps retain the customer in a lower tier brand,which may lead to customer upgrading to Roger's later. Also, have you tried rebooting the modem? This actually happened to me before few months ago and I was calling Fido Technical support almost every day and they couldn’t fix it for a month. None of us are heavy consumers. I just switched to Fido myself about two weeks ago. Not Working For Me! Rogers provides you with a Rogers email address account; you need to already have an email account to register with Fido, for example. It's basically Rogers Internet (fido = rogers subsidiary). Hey, I'll have to stop now because I've been on the phone close to 2.5 hours now and I'm not even sure reps are available right now or if they're trying to connect me directly to tech. Options. Just got signed up-tested with four devices showing videos at the same time on Friday evening (albeit long weekend, so maybe lower usage) and it was fine. More posts from the mississauga community, Press J to jump to the feed. Co-worker had that issue. What happens when you try to use the internet? ), and if anyone has experience dealing with their support. I'm paying $ 58 dollars a month, when you add the taxes for 300 GB, but have noticed that you offer unlimited service for the same $ 50 a month service that I pay. Need help troubleshooting your home Internet? Fido internet just stopped working out of the blue? (Terms of Use, Privacy Policy, Manage Consent Do Not Sell My Data). I can totally understand how important it is to have a steady internet connection. Click Tools again. Our technical support for Fido Internet is available 24/7, 365 days a year! Would you be able to give us more details regarding the internet service? So Fido is owned by Rogers right? I do not need to pay more for your service failure. Shop around and go with whatever the best deal you find is. Received reports, mostly originating from Cambridge, Canada. I'm on the Fido 75/10 plan in Mississauga. If it continues like this, I think I am going to change my Home account. Anybody here gone with Fido for Internet? I’m based in Mississauga, Square one area. By using our Services or clicking I agree, you agree to our use of cookies. Unfortunately, network issues do happen from time to time and your cell phone service may be affected. Fido mobile internet down from 6:30 am to now on Aug.13, no idea what happened and no special notice. Awesome deals, friendly service…all in … Are you in an older area using copper still? 2 users (myself and the wife), and none of us are heavy consumers. Rogers Internet is down, but Fido Internet is still up??!?! RedFlagDeals for iOS and Android makes it easy to stay on top of the latest Canadian deals, flyers and freebies from wherever you are! My Fido Internet service is down again in Mississauga. 1-3 people will be fine on that connection. Select Compatibility View Settings. Hi, so throughout the day I have called a few times but due to errands I haven't been able to wait through the transferring time to tech support until they were able to connect me. If you don't like it, just return the modem to any Fido store. I’d like to know how much bandwidth I can realistically expect (good enough for Netflix? Fido Outage Map. Live. We help you find out what is wrong. We'll definitely be able to get this settled out. Anybody here gone with Fido for Internet? FYI: I am sending this message using my data while I am sitting at home and waiting my internet to turn back!! I use bell and it sucks. Edit: When I try Google's internet speed test, the speeds are similar but it shows latency of 200 ms. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. 2 users, myself and the wife. AscendingDescending, Powered by phpBB ® Forum Software © phpBB Limited, Copyright © 2000 – 2020 RedFlagDeals.com. In terms of the plan, we unfortunately cannot change your plan without your consent, so it's a good idea to keep an eye out on Fido.ca for any changes to our pricing to ensure you always have the most competitive offer. Any similar situation? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. team: 1-888-236-FIDO (3436). No problems with gaming, that was the situation for me in the first month as well and the shet show went from there. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So there is some differentiation going on, no matter how small it may appear. Is it possible to put me on hold even though reps are finished business hours. So Fido is owned by Rogers right? Shop for great phone plans, the latest smartphones and devices, plus the accessories you need. See if Fido is down or having service issues today. 3 hours. Their technical support line is extremely slow, I’ve been in queue for 25+ mins now. Last month, I ended up with data overage because my Fido Home internet is not working!! http://www.speedtest.net/result/7589559234. You’ll find us at Square One Shopping Centre in Mississauga. So I guess we’ll be fine. Will test out cannet first. Considering to get the 75Mbps plan. garyzgh. I don't do any gaming, so I don't know if the latency is consistently low. Thinking of 30Mbps/unlimited for $50/month, I know one ad said 'ideal for two devices', IIRC. If it is not going to be fixed then I have to change my home internet. ), latency (good for online gaming? I will be moving and im looking at internet options. Lower cost of customer acquisition. Large companies often buy cheaper competitors and position them as a "value" (ie. On the first few days we stress-tested it before we cancelled Bell by streaming on 10 devices (TV, 3 laptops, 3 cell phones and 3 tablets) and no lag surprisingly. I chose the option to talk to a real person and it responded that it wasn't office hours and hung up on me. Check current status and outage map. We got you covered. Just awful customer service on top of lousy internet service. You can contact us on Facebook, Twitter or we can also send you a PM. Whether you use it or not, that's something that Rogers spends money on to support, and it's part of the price. Thinking of 30Mbps/unlimited for $50/month, I know one ad said 'ideal for two devices', IIRC. It started few weeks ago and since then, I can’t use my internet stable. In this case I would suggest reaching out to our Live Chat Fido Internet Technical Support.

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